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With CoVisible’s Product Knowledge Management System (PKMS), outsourcing partners and customers become the integral part of the development process. Partners and customers can track the progress of the development, set priorities of tasks, check bugs reports, and report issues online. Active involvement of the partner/customer in the development life cycle phases reduces time of development and also brings quality in the result.
Product Knowledge Management System (PKMS) plays an important role through out the product development life cycle, starting from requirement analysis to maintaining the development system.
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Important features offered by PKMS in different phases of product development life cycle -
  • Requirement Analysis
    • Managing Accounts.
    • Version controls.
    • Change controls.
    • File locking and Check-in / Check-out.
    • Discussion Groups.
    • Online Support.
    • Intelligent Query Routing.
    • Courseware for e-Learning.
  • Design
    • Linking of related documents.
    • Secured check-in, check-out and updates.
    • Security control at folder, subfolder and document level.
    • Document versioning and revision by downloading and uploading documents with new version numbers.
  • Development
    • Customized folder structures to manage all related documents.
    • Project cloning.
    • Calendaring and Task Management with the help of Project task manager.
    • Comprehensive audit trials in terms of login/logout date-time, which and when documents are accessed.
    • Project Team Directory.
    • Activity Monitoring.
  • Integration & Testing
    • Queries, issues & suggestions are routed to concerned people in the organization based on category and severity.
    • Alarms & Notifications.
    • Support groups to support different categories of queries, subjects.
    • It provides a quick means to get an overview of the overall system.
    • Configurable daily, weekly and monthly reports.
    • Easy to print and export to different formats like excel, word, text, RTF, HTML.
  • Implementation
    • Makes knowledge storage and accessing stored knowledge easier.
    • Information can be tracked and can be used in improving the content and managing the system.
  • Maintenance
    • Get feedback to evaluate the performance or effectiveness of the system.
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