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Software Outsourcing :
Software Outsourcing has become a buzzword in today’s global market. There are several reasons for why one should consider outsourcing software development activities. Outsourcing software development tasks can help in saving software application development and lower maintenance costs to a substantial level. It also adds to lower the software development life cycle by leveraging the expertise available with the third party service provider. This facilitates the organization in focusing in to core business area rather than wasting time in non-core fields.
All these definitely add value to the organization in longer terms as focus from the core business area do not get lost. However, it is totally agreeable that extending the outsourcing contract to an external agency does involve significant risk. With outsourced project the main issue is ‘Minimum Control’ over the projects. Organizations that outsource software development projects definitely loose control of the project over a period of time and hence doe not remain updated regarding the project status.
It has become more than important for the outsourcing company to draw lines at the time of signing a contract. Several issues need to be targeted right away for perfect answers and understanding. Some of these are:
 
How do I control the project?
 
How do I remain updated on my Project Status?
 
Who owns the Intellectual Property Rights?
 
What are the Project Deliverables for each Milestone?
 
What are the steps taken to ensure promised quality?
 
Is there a system in place, which can provide a collaborative environment that can facilitate process definition, project planning, scheduling, tracking & management and reporting?
The basis for an outsourcing strategy can be as follows:
 
Conduct an IT-analysis and prioritize IT Investments in your organization. Find out the expertise level you have in your own unit. Compare the expertise level an outsourcing provider is going to provide you.
 
Draw a baseline of the cost factor – compare costs between outsourcing providers. Compare the cost with your own costs.
 
Consider all potential pitfalls of outsourcing. Do not jump with any outsourcing provider. Check for their service-levels and your requirements. Is it that the service-level of the outsourcing provider costs too much relative to your present requirements?
 
Calculate the risks involved. Think - Can the new outsourcing provider integrate the new system with your existing legacy systems? How seamless the integration will be?
 
Once you have opted for outsourcing software development, revisit-pricing terms, available skill sets, requirements and needs over regular period intervals.
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