This multi-tiered patent pending platform includes all the communication and knowledge sharing functionality required to collaborate with customers, suppliers, outsourcing partners and other internal departments, whether located locally or globally. The object oriented database layer is fully compliant with most of the industry standard databases. The open interface architecture makes it very simple to add plugin connectors to support other enterprise information repositories, too. CoServer supports a number of collaborative product and customer management applications that target customer support and knowledge management processes. A standard web service interface is provided to third party applications. |